Backed by Y CombinatorY

For onboarding · data collection · product setup · complex flows

Personalized assistance,
at any scale.

Roxels is like having the best person sitting next to your users on their computer: guiding each step or handling the process for them.

  • Voice conversation in any language
  • Real-time screen observation
  • Guides step by step, or does it for them
  • Sends your backend the required webhooks
Demo

See Roxels in action

Form filling

Turns long forms and spreadsheets into a guided conversation, collecting complete, validated data, or gathering it entirely by voice.

How it works

Five steps. One session. Structured output.

  1. 1

    Session is configured

    Your team defines the goal, context, and anything else the AI should know.

  2. 2

    User joins

    Opens a link or clicks the embedded widget, enters the session, and shares their screen.

  3. 3

    AI guides or handles it for them

    Walks the user through each step, or completes the flow on their behalf.

  4. 4

    Task is completed

    Data collected, setup finished, form submitted.

  5. 5

    Output is delivered

    The right webhooks on your backend, or documentation ready for your team.

Why this matters

Your users drop off during setup because they can't figure it out on their own

Every product has flows that look simple from the inside and confusing from the outside. Users get stuck on a configuration step, abandon a form halfway through, or give up during onboarding.

It would be great if you could personally help every customer, but that's not possible. The usual solutions, help articles, small chat boxes, how-to tutorials, don't have the context to help at the exact moment it matters.

Operational impact

What changes when Roxels handles your guided interactions

  • Every session produces structured output your team can act on
  • AI guides step by step or completes the flow on the user's behalf
  • Webhook integration sends data directly to your backend
30–45%
Reduction in operations costs
25%
Faster task completion
40%
Higher quality output
100%
Documentation rate
Built Different

Capabilities a human team member cannot match at scale

  • Superior comprehension, even with imperfect speech

    Superior comprehension, even with imperfect speech

    Roxels understands accents, hesitations, and incomplete sentences. It picks up intent even when the user struggles to articulate, so people who would normally give up on a form or a setup flow get to the finish line.

  • No calendar constraints

    No calendar constraints

    Sessions launch the moment a user clicks the link, no scheduling, no waiting room, no rescheduling. Concurrency is unlimited, so a launch day with hundreds of signups feels identical to a quiet Tuesday.

  • Unlimited sustained attention

    Unlimited sustained attention

    Roxels never loses focus, never gets tired, never rushes a user. It stays fully present from the first second to the last, even across long sessions with complex requirements.

  • Real-time screen awareness

    Real-time screen awareness

    Screen context turns vague support into precise direction. Instead of asking 'what do you see?', Roxels already knows, and points to the exact button, field, or error message that matters right now.

  • Persistent memory across sessions

    Persistent memory across sessions

    Every conversation builds on the last. Roxels remembers what the user shared, what was completed, and what is still pending, so returning users never have to start over or repeat themselves.

  • Guide or handle it entirely

    Guide or handle it entirely

    Same session, two modes. Users can stay in the driver's seat with Roxels narrating each step, or fully delegate and let Roxels complete the flow end to end while they watch or walk away.

FAQ

Frequently asked questions

Got questions about Roxels? We've got answers.

How does Roxels work?+

Your team configures a session by defining the goal, the context, and anything else the AI should know. The user receives a link or clicks the embedded link, joins the call, and optionally shares their screen. The AI guides the conversation by voice, adapts to what the user says and shows, and produces structured documentation when the session ends.

Can Roxels complete the process for the user?+

Yes. Roxels can guide users step by step while they maintain control, or handle the entire flow on their behalf. When users prefer to delegate, Roxels gathers the required information through conversation and sends structured data to your backend via webhook.

What languages does it support?+

Roxels holds conversations in any language. The AI adapts to the language the user speaks.

Does the user need to install anything?+

No. The user clicks a link and joins from their browser. Screen sharing is optional and permission-based.

What output does it produce?+

Each session generates structured data that can be sent directly to your backend via webhook, or delivered as documentation: summaries, checklists, completed forms, configuration records, or tickets.

Can I customize what the AI asks and knows?+

Yes. Every session is pre-configured with goals, context, and specific knowledge. Your team controls what the AI covers and how it behaves.

How is this different from a chatbot?+

Roxels holds a real voice conversation and observes the user's screen in real time. It follows goals, not a rigid script. It asks follow-up questions based on what it hears and sees, and adapts the way a human expert would. It can also handle the process entirely when the user prefers to delegate.

What use cases are available now?+

Customer Onboarding and Guided Setup & Forms. Support, HR & Training, and Discovery Calls are coming soon.

What if the person who understands your product best could be right there with every user, simultaneously?

Roxels turns high-touch interactions into scalable, documented sessions.

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