About

Built from a real problem, scaling the solution

We built Roxels while building AI agents for logistics. We needed to gather information from our clients for onboarding and tried everything — spreadsheets, forms, custom UIs, agents, and calls. The calls worked best, but they didn't scale. So we built Roxels.

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Why Choose us

Why Choose Roxels

Roxels works alongside your team — handling the sessions that consume the most hours

Customer Onboarding
Walks new clients through setup, answers questions on screen, or completes the configuration for them.
Guided Setup & Forms
Turns spreadsheets and forms into guided conversations. Collects complete, validated data — or gathers it entirely by voice.
Why we built this

Every company has this problem

Critical business knowledge moves through calls and screen shares. The people on those calls carry context that almost never makes it into documentation. Roxels captures that exchange.

The problem we lived
Our clients needed help filling out forms and setting up systems. We tried every format — spreadsheets came back incomplete, forms got abandoned, UIs confused users. The only thing that worked was getting on a call and walking them through it. Every time.
What we learned
The call was the best solution because it combined voice, screen visibility, and real-time adaptation. The person understood everything, the data came back complete, and blockers got resolved on the spot. The problem: calls depend on human time, and human time doesn't scale.
What we built
Roxels is an AI team member that joins those sessions. It talks with users by voice, sees their screen, asks follow-up questions, and either guides them step by step or handle the entire flow on their behalf. Every session ends with the structured data your system needs to move forward.
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FAQ

Frequently asked questions

Got questions about Roxels?

We’ve got answers.

How does Roxels work?

Your team configures a session — defining the goal, the context, and what the AI should know. The user receives a link, joins the call, and optionally shares their screen. The AI guides the conversation by voice, adapts to what the user says and shows, and produces structured documentation when the session ends.

Can Roxels complete the process for the user?  

Yes. Roxels can guide users step by step while they maintain control, or handle the entire flow on their behalf. When users prefer to delegate, Roxels gathers the required information through conversation and sends structured data to your backend via webhook.

What languages does it support?

Roxels holds conversations in any language. The AI adapts to the language the user speaks.

Does the user need to install anything?

No. The user clicks a link and joins from their browser. Screen sharing is optional and permission-based.

What output does it produce?

Each session generates structured data that can be sent directly to your backend via webhook, or delivered as documentation: summaries, checklists, completed forms, configuration records, or tickets.

Can I customize what the AI asks and knows?

Yes. Every session is pre-configured with goals, context, and specific knowledge. Your team controls what the AI covers and how it behaves.

How is this different from a chatbot?

Roxels holds a real voice conversation and observes the user's screen in real time. It follows goals — not a rigid script. It asks follow-up questions based on what it hears and sees, and adapts the way a human expert would. It can also handle the process entirely when the user prefers to delegate.

What use cases are available now?

Customer Onboarding and Guided Setup & Forms. Support, HR & Training, and Discovery Calls are coming soon.

Try Roxels

What if the person who understands your product best could be right there with every user, simultaneously?

Roxels turns high-touch interactions into scalable, documented sessions.

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