Why Choose Roxels
Roxels works alongside your team — handling the sessions that consume the most hours
Five steps. One session. Structured output.
Your users drop off during setup because they can't figure it out on their own
Every product has flows that look simple from the inside and confusing from the outside. Users get stuck on a configuration step, abandon a form halfway through, or give up during onboarding.
It would be great if you could personally help every customer, but unfortunately that is not possible. The usual solutions — help articles, small chat boxes, how-to tutorials — don't have the context to help at the exact moment it matters
What changes when Roxels handles your guided interactions
- Every session produces structured output your team can act on
- AI guides step by step or completes the flow on the user's behalf
- Webhook integration sends data directly to your backend.
Built from a real problem
We built Roxels while building AI agents for logistics. We needed to gather a lot of information from our clients for onboarding and tried everything: spreadsheets, forms, custom UIs, AI agents, and calls where we would accompany them while they filled things out.
The calls were the best solution — the user understood everything, the data came back complete, and blockers got resolved in real time. The problem was that calls don't scale.
We built Roxels to make them scale.
Capabilities a human team member cannot match at scale
Frequently asked questions
Got questions about Roxels?
We’ve got answers.
Your team configures a session by defining the goal, the context, and and anything else the AI should know. The user receives a link or clicks on the embedded link, joins the call, and optionally shares their screen. The AI guides the conversation by voice, adapts to what the user says and shows, and produces structured documentation when the session ends.
Yes. Roxels can guide users step by step while they maintain control, or handle the entire flow on their behalf. When users prefer to delegate, Roxels gathers the required information through conversation and sends structured data to your backend via webhook.
Roxels holds conversations in any language. The AI adapts to the language the user speaks.
No. The user clicks a link and joins from their browser. Screen sharing is optional and permission-based.
Each session generates structured data that can be sent directly to your backend via webhook, or delivered as documentation: summaries, checklists, completed forms, configuration records, or tickets.
Yes. Every session is pre-configured with goals, context, and specific knowledge. Your team controls what the AI covers and how it behaves.
Roxels holds a real voice conversation and observes the user's screen in real time. It follows goals — not a rigid script. It asks follow-up questions based on what it hears and sees, and adapts the way a human expert would. It can also handle the process entirely when the user prefers to delegate.
Customer Onboarding and Guided Setup & Forms. Support, HR & Training, and Discovery Calls are coming soon.
