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Frequently asked questions
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Your team configures a session — defining the goal, the context, and what the AI should know. The user receives a link, joins the call, and optionally shares their screen. The AI guides the conversation by voice, adapts to what the user says and shows, and produces structured documentation when the session ends.
Yes. Roxels can guide users step by step while they maintain control, or handle the entire flow on their behalf. When users prefer to delegate, Roxels gathers the required information through conversation and sends structured data to your backend via webhook.
Roxels holds conversations in any language. The AI adapts to the language the user speaks.
No. The user clicks a link and joins from their browser. Screen sharing is optional and permission-based.
Each session generates structured data that can be sent directly to your backend via webhook, or delivered as documentation: summaries, checklists, completed forms, configuration records, or tickets.
Yes. Every session is pre-configured with goals, context, and specific knowledge. Your team controls what the AI covers and how it behaves.
Roxels holds a real voice conversation and observes the user's screen in real time. It follows goals — not a rigid script. It asks follow-up questions based on what it hears and sees, and adapts the way a human expert would. It can also handle the process entirely when the user prefers to delegate.
Customer Onboarding and Guided Setup & Forms. Support, HR & Training, and Discovery Calls are coming soon.
